To modify your server site or portal to use a different ArcGIS Web Adaptor, for example, if you want to change the name of the Web Adaptor or the name of the machine hosting ArcGIS Web Adaptor, you first must unregister ArcGIS Web Adaptor with your server site or portal.
Unregister with a server site
You'll use the ArcGIS Server Administrator Directory to unregister ArcGIS Web Adaptor with your server site. You can only unregister through the ArcGIS Server Administrator Directory; the unregister functionality is not available from the ArcGIS Web Adaptor configuration page.
To unregister ArcGIS Web Adaptor, complete the following steps:
- Open the ArcGIS Server Administrator Directory and sign in as an administrator of your site. The URL is formatted https://gisserver.domain.com:6443/arcgis/admin.
- Click System > Web Adaptors.
- On the Web Adaptors page, click the string representing ArcGIS Web Adaptor.
- On the Web Adaptor page, ensure that the URL listed refers to the Web Adaptor you want to unregister. Click Unregister.
- On the Unregister Web Adaptor page, click Unregister Web Adaptor. ArcGIS Web Adaptor is unregistered with your ArcGIS Server site.
- Configure the new ArcGIS Web Adaptor with your ArcGIS Server site.
Unregister with portal
You'll use the Portal Administrator Directory to unregister ArcGIS Web Adaptor with your portal. You can only unregister through the Portal Administrator Directory; the unregister functionality is not available from the ArcGIS Web Adaptor configuration page or the portal.
Caution:
Although you can modify a portal's Web Adaptor by registering a new one, be aware that doing so may also impact user content within the portal (for example, map notes or other items).
To unregister ArcGIS Web Adaptor, complete the following steps:
- Open the Portal Administrator Directory and sign in as an Administrator of your organization. The URL is formatted https://portal.domain.com:7443/arcgis/portaladmin.
- Click System and click Web Adaptors.
- On the Web Adaptors page, click the name of the machine hosting ArcGIS Web Adaptor.
- On the Web Adaptor: <machine name> page, click Unregister Web Adaptor.
- On the Unregister Web Adaptor page, click Unregister Web Adaptor. ArcGIS Web Adaptor is unregistered with your portal.
- Configure the new ArcGIS Web Adaptor with your portal. For full instructions, see Configure ArcGIS Web Adaptor.
Note:
If your intention is to completely remove the previous ArcGIS Web Adaptor from your server site or portal, it is recommended that you uninstall ArcGIS Web Adaptor after following the steps above. Uninstalling deletes all ArcGIS Web Adaptor configuration details from the server site and portal and blocks members and clients from accessing the server site and portal through the unregistered ArcGIS Web Adaptor URL. For full instructions, see Uninstall ArcGIS Web Adaptor.